The course “ICT4WASH102: ICT for Water Service Providers” runs from November 6 until December 1, 2017. Nicolas Dickinson joins the course as a guest expert and will share the latest sector developments on WASH data collection, management, and sharing.

Course Objectives

The objective of this course is to build the practical capacity of participants to design and implement appropriate technological solutions for improving the provision of reliable, safe, sustainable, and affordable water and sanitation services.

Senior managers and staff from Water Service Providers (WSPs), humanitarian organizations, non-profits, NGOs, government, and the private sector are invited to collaboratively discuss and learn how new information and communication technologies (ICTs) can be harnessed to reduce non-revenue water (NRW) and improve services provision, customer satisfaction, revenue collection, finances, and asset management.